(1) Soliciting goods

In the fierce competition of freight forwarding business, most freight forwarding agents are through advertising, as well as good services and other means to win more goods. It is also useful to reduce freight costs or obtain supplies through various rebates, hidden deductions and other means. Large freight forwarders have temporary or long-term agency agreements with liner companies and cargo owners, which can ensure the interests of liner companies and ensure the timely delivery of goods.

(2) Reserve space

General cargo owners declare plans to the shipping company or freight forwarder in advance, and submit specific shipping orders to the shipping company or freight forwarder within the specified time.

(3) Preparation before shipment

Under normal circumstances, according to the booking commission, the shipping company will arrive at the specified port within the specified time for loading. Before the ship arrives at the port, the freight forwarder must make the following preparations for shipment.

① Write down the name of the ship according to the bill of lading number of all booking and shipping orders issued by different ports, prepare the ship list according to the content of the booking and shipping orders, and make a clean bill of lading.

② Submit the booking and shipping order together with the bill of lading to the shipping agent for signature, so that the shipping agent can prepare the shipping list and draw the stowage sketch in time.

The forwarder shall collect all the goods at the port before loading or before the ship arrives at the port, so that the ship can be loaded in time after arrival.

(4) The freight forwarder should produce a full set of customs declaration documents (including the customs declaration, warehouse clearance or packing list, and the required official certificates, such as permits, commodity inspection certificates, immunization certificates, etc.). It shall be submitted to the customs before shipment, and the customs shall verify it before shipment.

⑤ The ship arriving at the port must be fit to carry the goods. Under special circumstances, an application for vessel inspection shall be made to the commodity inspection authority and a certificate of fitness shall be issued.

(4) Shipment

During loading, the forwarder shall assign personnel to supervise the loading at the loading site, make records at the loading site, grasp the progress, deal with the accident in time, safeguard the interests of the owner and ensure the quality of loading.

(5) Follow-up work after the ship leaves its post

After the ship leaves the port, the freight forwarder shall do the following follow-up work.

1. Send the bill of lading. The freight forwarder will exchange the clean bill of lading and mate's receipt to the shipping agent, and promptly send the bill of lading to the shipper to ensure timely settlement of foreign exchange.

2. Deal with closed, short or lost goods. If the goods are not delivered in time or cannot be declared because of non-standard documents, customs clearance is required. In the case of partial shipment, some goods have been shipped and some goods have not been shipped due to shortage or damage, this situation is called short shipment; If it cannot be transported in batches or containers, the whole batch of goods or the whole box of goods cannot be loaded on board, which is called missing loading.

After the ship leaves the port, the freight forwarder shall promptly issue the notification of customs clearance and short shipment to the consignor, so that the consignor can handle it in time. For the goods that need to be returned, the consignor shall issue a new consignment note for registration; An earlier voyage should be arranged to make up for the shortage of goods.

3. Send a departure telegram. A departure cable shall be sent to the consignee immediately after the vessel leaves port. The contents of the telegram include credit card number or contract number, gross weight, net weight, amount, name of commodity, name of vessel, date of shipment, date of sailing, etc. So that the consignee can prepare for delivery.


4. Summarize the voyage. The freight forwarder should make a voyage summary in time after the ship leaves the port for reference.